Shipping and Returns

FAQ SHIPPING & RETURNS

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

Please allow 1-2 days to process your order.  We make every effort to fulfill orders as quickly as possible.  Due to the fact that our products are made in small batches, fulfillment may take a bit longer, if we are in the middle of production.  If your order will be delayed for any reason, you will be contacted right away to discuss the timeline.  

DO YOU SHIP INTERNATIONALLY?

Currently we do not ship Internationally.  We only ship to the U.S.

HOW IS SHIPPING CALCULATED?

Shipping is calculated based on weight and dimensions of the products ordered.  USPS calculates the shipping charges at checkout and gives you the best prices available for you to choose from.

DO YOU ACCEPT RETURNS?

Due to the nature of our products, returns will be accepted if product is returned within 7 days of receipt of package.  Product must be in original packaging, sealed and unopened.  Customer must pay shipping back to The Bath & Body Co.  Once package is received as stated above, a refund or exchange will be processed.

 

I'VE OPENED THE CONTAINER, AND I AM UNHAPPY WITH THE PRODUCTS. NOW WHAT?

If you are unhappy with our products for any reason, please reach out.  We will be happy to discuss the issue and figure out how we can make it right.